FAQs
Yes! We accept all
returns and exchanges for items in their original, unworn and unwashed
condition within 30 days of delivery. Simply place a note (our packing slips
make great note paper) detailing your request (change to size, color, cut, or
return for refund) in the package along with your full name and order number
and send it to our return address below. We will process the return according
to your request. Return shipping for exchanges is the responsibility of the
buyer, however we will incur the cost to ship the item back to you, and there
is no restocking free for exchanges. Returns may be subject to a 25% restocking
fee, and shipping is non-refundable.
Send returns and exchanges to: Shop4Ever 7241 Garden Grove Blvd Suite E Garden Grove, CA 92841
While these are rare
occurrences, they do happen occasionally. If this happens to you, please
contact us through our Contact Us page. We will gladly replace any items that
are damaged, defective, or are not correct. There will be no cost for your
replacement, and you may keep the damaged or incorrect item, as this was our
mistake, and we wouldn't want you to hassle with returning the item.
Yes! We welcome all
international orders. We ship worldwide. Some countries charge additional taxes
and fees that may not be covered by the shipping charge you pay, in which case,
you will be responsible for such fees at the time of delivery. We also proudly
ship to all APO/AE/FPO addresses and thank our men and women serving our
country here and abroad, just be sure to select The United States as your
country during check out.
We ship via the USPS,
and offer expedited and express shipping options for our domestic customers.
There will be additional fees for expedited or express shipping. We do not
offer these options on international orders at this time.
Unfortunately, we are
unable to customize any of our items or designs at this time.
At this time, we are
not set up as a wholesaler, but feel free to contact us with your request, and
we will do our best to accommodate you.
If we are contacted
early enough, we are always happy to make changes to your order for you.
However, once an order has shipped out, it is in the hands of the USPS, and we
can no longer make any changes, though we will welcome an exchange if needed.
We accept PayPal,
Visa, MasterCard, Discover, and American Express. We are unable to accept money
orders or cash at this time.
We can be reached
anytime via email, but it may take us until the following business day to
reply. Please contact us with any questions or concerns.